Backed by our industry-leading technology and dedicated team of experts, FactoryFour offers a system you can trust and a radically improved implementation experience.
We've built a team of English-speaking experts, from both coasts of the U.S. to London, to ensure your needs are assisted.
Our model is lean, efficient, and reliable. Learn how you can have FactoryFour
up-and-running in just 3 months.
Our API is built with integrations in mind. Learn how to integrate with FactoryFour by visiting our API Docs.
Our support model scales according to your needs. If you're comfortable using our tools
and API to set up FactoryFour yourself, there is no cost to implementation.
The FactoryFour Learn Center was built into the
platform to keep our users well-informed through release updates, feature guides, FAQs, and best practices on architecting the system.
FactoryFour is fully compliant under FDA 21 CFR Part 11, ITAR/EAR, and HIPAA regulations. Learn more about our security & compliance and support tiers.
Just like our customers, on-time delivery is our number one priority. Manufacturers go live with FactoryFour in under 90 days on average. Our tried-and-true method of assessment, configuration, and deployment is outlined below.
We offer multiple tiers of support so you purchase only what you need. Speak to one of our representatives today about our options.
FactoryFour account managers actively guide new customers through implementation to configure tailored solutions. Following implementation, our
customer success team is always available for real-time assistance. Our FactoryFour Learn Center is regularly updated with the latest functionality and feature guides for additional reference.
FactoryFour is compliant with IQ (installation qualification) and OQ (operational qualification) requirements. At the end of implementation, FactoryFour Customer Success can
provide recommendations to customer personnel for PQ (performance qualification) required to incorporate FactoryFour into processes covered by Part 11 or GxP.
FactoryFour leverages fully-compliant data storage hosted on AWS GovCloud, only accessible in the US. Implementations for these customers are carried out by a sequestered team of
US persons on the FactoryFour Customer Success staff who have been trained in the handling of export-controlled and ITAR-governed data.