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Our Implementation Model

Experience implementation that is simple, straightforward, and strategic.

Experience implementation that is simple, straightforward, and strategic.

Backed by our industry-leading technology and dedicated team of experts, FactoryFour offers a system you can trust and a radically improved implementation experience.

Global Support

We've built a team of English-speaking experts, from both coasts of the U.S. to London, to ensure your needs are assisted.

12 Weeks

Our model is lean, efficient, and reliable. Learn how you can have FactoryFour up-and-running in just 3 months.

Full API

Our API is built with integrations in mind. Learn how to integrate with FactoryFour by visiting our API Docs.

Flexible Support

Our support model scales according to your needs. If you're comfortable using our tools and API to set up FactoryFour yourself, there is no cost to implementation.

Resource Library

The FactoryFour Learn Center was built into the platform to keep our users well-informed through release updates, feature guides, FAQs, and best practices on architecting the system.

Compliant

FactoryFour is fully compliant under FDA 21 CFR Part 11, ITAR/EAR, and HIPAA regulations. Learn more about our security & compliance and support tiers.

Rapid, Thorough Implementation

Just like our customers, on-time delivery is our number one priority. Manufacturers go live with FactoryFour in under 90 days on average. Our tried-and-true method of assessment, configuration, and deployment is outlined below.

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Tiered Support to Fit Your Needs

We offer multiple tiers of support so you purchase only what you need. Speak to one of our representatives today about our options.

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Compliance Support

Standard Support

FactoryFour account managers actively guide new customers through implementation to configure tailored solutions. Following implementation, our customer success team is always available for real-time assistance. Our FactoryFour Learn Center is regularly updated with the latest functionality and feature guides for additional reference.

FDA 21 CFR Part 11

FDA 21 CFR Part 11

FactoryFour is compliant with IQ (installation qualification) and OQ (operational qualification) requirements. At the end of implementation, FactoryFour Customer Success can provide recommendations to customer personnel for PQ (performance qualification) required to incorporate FactoryFour into processes covered by Part 11 or GxP.

ITAR

ITAR / EAR

FactoryFour leverages fully-compliant data storage hosted on AWS GovCloud, only accessible in the US. Implementations for these customers are carried out by a sequestered team of US persons on the FactoryFour Customer Success staff who have been trained in the handling of export-controlled and ITAR-governed data.

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Our Most Common Integrations
Oracle
Segment
Epicor
Periscope
SAP
Shopify
Quickbooks
SAP
Shopify
Quickbooks

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Why MES Doc
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