FactoryFour is looking for an engaging Customer Success Representative to guide our clients through implementation and provide support by configuring our product to their needs. You will champion successful configurations and integrations to ensure our customers get the best experience. You will have your finger on the pulse of our clients needs and be critical to informing future development of FactoryFour's product suite. You will identify and develop new opportunities for expansion across the customer’s business by growing their usage of our products. Through your work, customers will get the maximum value from their relationship with FactoryFour leading to renewal.